Eric Nelson, Smith Transport’s vice president of safety and recruiting, was not comfortable with personal dashcams. He wanted Smith Transport to have a viable solution to quickly investigate accidents and incidents, and proactively coach drivers to lower their risk.
Smith tested the two leading video-based safety systems. Ultimately, the company selected SmartDrive because of its:
- Fully managed service
- White glove service and support
- Superb video quality
- Easy-to-use dashboard
- Smaller footprint
- … and more!
In the first few weeks, Smith Transport saw a significant reduction in the number of coachable events. The SmartDrive system detected more risky events than the competing product for coaching. In addition, feedback from office staff also showed a clear preference for the SmartDrive dashboard that made video and event data easier to manage. They also preferred the system’s higher definition video footage.