Experience the future of claims management.

Improve efficiency, transparency and the course of your business with Qapter.

A digital platform for estimatics and claims management that supports the entire claims management cycle at every single starting point.

EFFICIENT

One-stop Digital Platform

End to end claims management through a single platform for every stakeholder in the process.

Advanced user experiences are driven by comprehensive digital claims calculation technology to deliver cost and time savings across the value chain.

INTUITIVE

New Interface & UX Design

Insurers, experts or repair shops can now manage claims more easily than ever. This means less training required, increased productivity and increased profits.

Easy and practical interface. Greater productivity: 8 minutes saved per case (use case based in Europe).

Less training required; percentage of tasks completed successfully by the users with no training or guidance: 85,4%.

TRANSPARENT

Standardizing workflows

By standardizing workflows and communication methods, Qapter provides insurers, experts, repairers and, finally the driver, with a transparent process that saves time and problems.

In addition, can ensure that stakeholders are process compliance.

FLEXIBLE

Fully customizable workflow

Qapter provides a fully customizable workflow optimized per organization. Is natively integrated with other Solera products for claims related information and implements API layer to easily connect to third party platforms.

MULTIDEVICE

Touch Screen Friendly

Whether you’re making a valuation or identifying a part form your desktop computer or Tablet, Qapter offers you a seamless experience across all devices.

• Touch screen friendly
• Multi-browser
• Responsive

The most complete Database in the market.

• More than 7,300 models
• Nearly 90,000 submodels
• Over 9,5 million used part numbers
• More than 50 years of experience
• More than 7,000,000 graphics
• Information for more than 140 manufacturers and models
• Over 419,000 vehicle options and variations
• More than 3,200,000 data adaptations per month

Unique Claims Management Capabilities.

HI DEFINITION 3D REPRESENTATION

Accurate Data driven insights

EXTENSIVE PARTS DATA

Detailed realtime access to materials and fittings

360º NAVIGATION

Easy to use digital parts discovery

INTUITIVE DAMAGE CAPTURE

Simple damage annotation

SIMPLE TOTAL LOSS DECISON MAKING

Easily identify whether repair is cheaper than replacement

DYNAMIC OPERATIONAL CALCULATIONS

Quicker calculation preview each time a new operation is selected

Claims Management Journey.

Qapter digitizes the procedure to manage a claim. Increase claims handling efficiency by supplying a collaborative solution to communicate in real time across all parties involved on the claim lifecycle.

FNOL & TRIAGE

• Claim creation
• Integration with FNOL apps
• Claims triage

VEHICLE IDENTIFICATION

• AudaVIN
• Integration with registration lookup services

DAMAGE CAPTURE

• Glass Repair Methods
• Smart Repair
• Service and maintenance calculation

REPAIR MANAGEMENT

• DMS/BMS Interfaces
• Parts procurement
• Vehicle data information

COMMUNICATIONS

• Qapter Connect ensures regular and transparent communication and claims status against SLA
• B2B Integration with Insurance

Qapter: Making Estimation Smarter than Ever

Qapter Sync App

Accelerate claim workflow. Digital assignment of photo damage evidence to open claims cases.

• Smart device access to comprehensive claim overview
• Location tracking of car, incident, owner and repairer
• Seamless interface to VIN
• VIN Scanner

Qapter Connect

Eliminating administrative overheads and adding value that increases customer satisfaction and user experience.

• Online access to repair status and photos
• Visibility, transparency and trust in real-time claims status information
• Omni-channel efficient communication for stakeholders
• Reduced cycle time and touch points

Qapter Tablet App

For the users who are in a mobility situation with limited internet connection, Qapter Tablet App will allow them to complete a vehicle damage assessment, faster and easier.

• Capture the damage for any part fast capturing
• Customize all model options - add mutations to the estimations
• Navigate through 2D view, pictograms or navigation tree
• Search parts by name or guide number

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